ORDERS

I RECEIVED THE WRONG ITEM, WHAT SHOULD I DO?

We apologize for the mix-up! Mistakes happen, and we’re here to make it right. If you received the wrong item or an item is missing from your order, please reach out to us via our Contact Form and provide the following details:. Email address. Descri

WHERE CAN I VIEW MY ORDER HISTORY?

To monitor your orders, create an account on our website. Just sign up using the email address you used for your order and set a password.

I'M MISSING AN ITEM, WHAT SHOULD I DO?

We apologize for the mix-up! Mistakes happen, and we’re here to make it right. If a item is missing from your order, please reach out to us via our Contact Form and provide the following details:. Email address. Description of the incorrect or missin

I RECEIVED A FAULTY ITEM, WHAT SHOULD I DO?

We apologize for the mix-up! Mistakes happen, and we’re here to make it right. If a item is faulty from your order, please reach out to us via our Contact Form and provide the following details:. Email address. Description of the incorrect or missing

I HAVEN'T RECEIVED MY ORDER, WHAT SHOULD I DO?

My order has not arrived, what should I do?. Once your order has left our warehouse, we will send you an email with tracking information. This allows you to track your package while it is in transit. Please note that the tracking information is only

WILL PRICING INFORMATION BE INCLUDED ON THE PACKING SLIP?

When sending an item as a gift, the packing slip will not include any pricing details. The recipient will only see the product information and will not be aware of the cost of the item.