FAQ

WHAT'S IN THE BOX?

With the photo below:. See what you receive when you place an order.

WEIGHT & SIZE

The Ultra 2+ offers a more robust size for those who prefer a larger watch. The straps for this series are adjustable from 16 cm to 28 cm in circumference, providing a comfortable fit on larger wrists.

HOW LONG IS THE BATTERY LIFE?

The durable power of the GARD PRO Ultra 2+. The GARD PRO Ultra 2+ is known for its impressive battery life, allowing you to enjoy all its features for longer without worrying about recharging. Compared to the Health Series, the Ultra 2+ offers signif

GPS FEATURE

GPS use with GARD PRO smartwatches. Gard Pro smartwatches use your smartphone's GPS feature to track your location and activities. Why no built-in GPS?. We deliberately chose this approach to optimize the battery life of the smartwatch and reduce the

WITH WHICH APPS CAN I PAIR THE GARD PRO?

The only app that pairs with the GARD PRO: The GLORYFIT APP.Why this app?. At Gard Pro, we have carefully considered which app is the best fit for our smartwatches, and we have come to the conclusion that the Gloryfit app is the ideal choice. This de

CAN I PAY WITH THE GARD PRO?

Current payment options: Currently, it is not possible to make payments with our Gard Pro smartwatches. This is because the Gard Pro Health 2/2+ and the Ultra 1 do not support NFC functionality. NFC (Near Field Communication) is a technology required

MY GARD PRO VIBRATES EVERY HOUR?

Resolving unexpected vibrations on your GARD PRO Ultra 2+. You may feel sudden vibrations on your GARD PRO Ultra 2+, even when you are not expecting notifications or messages. This can cause confusion, but there is usually a logical explanation for t

WATERTIGHTNESS

Ultra series: waterproof up to 3 meters deepFor our Ultra Series smartwatches, we offer increased water resistance to an impressive depth of 3 meters for up to 30 minutes. This means you can wear these watches while swimming, snorkeling and other wat

I AM EXPERIENCING BLUETOOTH PROBLEMS?

The GARD PRO smartwatch is equipped with Bluetooth to enable a number of essential functions:. Important to Know: Prerequisites for a Strong Bluetooth Connection. A good Bluetooth connection is essential for a hassle-free experience with your GARD PR

I AM EXPERIENCING INCORRECT HEALTH MEASUREMENTS?

What to do if my GARD PRO's readings are very off?. If you have doubts about the accuracy of your GARD PRO's readings, or if the results are inconsistent or unexpected, follow these steps to check reliability and resolve potential problems:. If the a

DIFFERENCE BETWEEN THE MODELS

Here is a brief explanation of the difference between our models of smartwatches:. Gard Pro Health Smartwatch 2. With this smartwatch you have access to features such as heart rate monitor, blood pressure monitor, blood oxygen monitor, body temperatu

HOW DO I ADJUST THE SIZE OF MY METAL LOOP?

How do I adjust the size of my metal band for the Health Series?. We are excited about the addition of our metal bands for the Health Series smartwatches! These bands add a stylish and durable look to your GARD PRO watch. But how do you make sure it