I AM EXPERIENCING INCORRECT HEALTH MEASUREMENTS?Updated 6 months ago

What to do if my GARD PRO's readings are very off?

If you have doubts about the accuracy of your GARD PRO's readings, or if the results are inconsistent or unexpected, follow these steps to check reliability and resolve potential problems:

• Check placement: Make sure you are wearing the GARD PRO correctly, for example, tight enough to ensure accurate readings but not too tight to impede blood flow.
• Restart the measurement: Sometimes restarting the measurement can help get a more accurate result. Close the app and start a new measurement.
• Check the battery: A low battery can affect the accuracy of measurements. Make sure your GARD PRO is adequately charged.
• Update the software: Make sure you have the latest version of the GloryFit app and firmware installed on your GARD PRO. Updates can solve problems and improve performance.

If the above solutions have not helped improve the reliability of your GARD PRO's measurements, a reset of the device may be the solution. A reset can fix any software problems and return the device to its default settings. Press “HERE” to find information about the reset.

Important to know

It is good to know that the GARD PRO cannot be calibrated remotely. If you still experience problems after the reset or if you have other questions, we recommend that you contact our customer service team. Our team is ready to assist you further and answer any further questions or concerns.