I AM EXPERIENCING BLUETOOTH PROBLEMS?Updated 7 months ago

The GARD PRO smartwatch is equipped with Bluetooth to enable a number of essential functions:

• Pairing with Smartphones: By activating Bluetooth on both your GARD PRO and smartphone, you can receive notifications from your phone on your smartwatch. This includes call notifications, text messages, and app notifications.
• Data Synchronization: The GARD PRO can synchronize data such as steps, heart rate, and sleep quality with your smartphone. This ensures that you always have your activity data handy.
  
  

Important to Know: Prerequisites for a Strong Bluetooth Connection

A good Bluetooth connection is essential for a hassle-free experience with your GARD PRO smartwatch. Here are some important aspects the Bluetooth connection must meet to function optimally:

• Stay Close: Always try to stay within the recommended range of 10 meters for optimal connection.
• Avoid Obstacles: Place your smartphone and GARD PRO in a place where there are as few physical obstacles as possible to minimize the chance of disconnection.
• Disable Unnecessary Bluetooth Devices: If you have multiple Bluetooth devices nearby, disable the Bluetooth feature on devices you are not currently using.
• Check Battery Status: A weak battery can affect Bluetooth connection performance. Make sure that both your smartphone and your GARD PRO have sufficient battery power.

By taking these important factors and tips into account, you can significantly increase the chances of a stable and reliable Bluetooth connection between your GARD PRO smartwatch and smartphone. This will ensure a smooth and uninterrupted experience when using your GARD PRO features.

Problems with your GARD PRO's Bluetooth connection? Here are solutions!

You may experience problems with your GARD PRO's Bluetooth connection. Before you panic, here are a few things you can check to possibly fix the problem.

Factors to check:

• You can check these factors in the article mentioned above.
• If you have checked all these factors and the problem persists, it may help to reset your GARD PRO.

How do I reset my GARD PRO? Press "HERE”

If a reset does not help, reinstalling the GloryFit app may be the solution.

How do I reinstall the GloryFit app? Press "HERE”

These two solutions have proven effective with us for many Bluetooth-related problems with the GARD PRO. If the problem persists after these steps, please do not hesitate to contact our customer service team. We are ready to help you further!